Mark a high-priority pass-on as read

1. Open Pass-On Log from the sidebar under Security.
2. Review the Shift handoff banner for items that need attention.Shift handoff banner with unread items and Read buttons — Shift handoff section listing pass-on subjects with Read
3. Open the pass-on by clicking its subject in the banner or in the list.
4. Confirm the Priority badge shows important or urgent if this is a high-priority note.
5. Click Mark as read.

   Tip: From the banner you can also click Read on the row without opening the detail panel.

6. Optionally open the Reads tab to confirm your name appears on the read timeline.

   Tip: If the note was created with Require read confirmation from staff, the Reads tab shows “Confirmation required from on-shift staff.”

Result: You see a Marked as read confirmation, the Mark as read button changes to Mark as unread, and the item no longer needs attention in your shift handoff list.