The operating system for
modern condo communities.
Front desk, residents, and management in one connected platform — with AI that understands your building and lets your team find information, take action, and manage everyday operations using natural language.
Ask a question about the sample building — residents, units, service requests, incidents or history.
Trusted to run everyday operations across condominium communities in North America.
One building. Three people. One shared record.
The same request, parcel, or instruction moves between the three people who handle it — and stays on one record everyone can see.
Front Desk
Residents
Management
Stop managing the gaps between systems.
Most condo software handles a step. The work falls apart between the steps — the forwarded email, the note the next shift never saw, the resident who has to call again. That is what we replace.
A pipe leaks in unit 1204
One request, four hand-offs, zero forwarded emails.
- ResidentReports a leak from their phone, with photos
- ManagerSees it triaged, with the unit's history attached
- ManagerAssigns the vendor and schedules the visit
- Front deskSees the access instruction on shift — no phone call needed
- ResidentGets the update the moment the work is done
- RecordThe whole chain stays on file, for the board and the next manager
A parcel arrives
- 1Concierge logs the parcel by unit
- 2Resident notified instantly
- 3Pickup recorded with signature
Everything your team needs to run the building.
Front Desk Operations
Fast logging at the lobby, clean shift handovers, and audit trails that hold up months later.
Resident Experience
One place for residents to raise requests, book amenities, and follow what happens next.
Property Management
Communications, maintenance, documents and reporting on top of the same operational record.
AI that understands your building.
MCC AI works directly with the operational context already inside Max Condo Club — residents, units, service requests, incidents, communications, documents, vendors, and building history.
- Who lives in unit 503?
- What happened with the leak in unit 807?
- Add John Smith as a resident of unit 302.
- Show me unresolved service requests older than 10 days.
- Notify floors 4–7 about tomorrow's elevator shutdown.
- Grounded in your own residents, requests, logs, vendors and bylaws
- Drafts notices, replies and board summaries in your building's language
- Shows you the record it plans to write — and waits for your approval
One way of operating, across every building you manage.
Buildings are deployment units. Max Condo Club is where your company defines how they all run — so a manager moving between sites, or a new site joining the portfolio, works the same way on day one.
- Every building runs the same way — same logs, same workflows, same standard of record
- Switch scope from one tower to the whole portfolio; every list and report follows
- Portfolio-level reporting — compare response times, parcel volume and amenity use across sites
- Take on a new building and have it operating in days, not quarters
Your logo. Your brand. Your software.
Residents and staff should see your company, not ours. Branding is a setting, not a professional-services project — change it in the morning and every screen follows.
Your logo, everywhere
Upload your management company logo once and it appears across every staff console and resident portal in the portfolio.
Themes per building
Set colours at the company level, then override them for a specific building when it has its own identity.
A site for each building
Publish a public building website that matches the same branding, without a separate web project.
Designed for the people actually doing the work.
- At the front desk. Log a parcel while somebody is standing in front of you.
- Walking the property. Answer a request, photograph the issue, assign the vendor from your phone.
- At home, on the couch. Residents book the elevator, check a parcel, and read the notice that matters.
Download the resident app
The teams who run buildings every day.
"We manage buildings across three cities and they used to each have their own habits. Now a manager can cover any site and know exactly where to look."
"Nothing gets lost between shifts anymore. The next concierge opens the log and immediately knows what is outstanding and who is expected in the building."
"Requests, notices and amenity bookings all end up on one record. When the board asks what happened in March, I can answer in a minute."
See how Max Condo Club would run one of your buildings.
Pick a building you manage. We will walk through a real day in it — parcels, requests, amenities, handover and reporting — in 30 minutes.