Amenities
Bookings, deposits, blackouts, and house rules.
Overview
Residents reserve amenities (party room, BBQ, guest suite, sauna). Rules, capacity, deposits, and blackout windows are enforced automatically.
Who uses this
Residents book; concierge approves; managers configure.
Open the feature
Sidebar → Amenities.
Step-by-step
- Resident picks an amenity and a time slot.
- Acknowledges house rules.
- Pays a deposit if required.
- Concierge approves (or auto-approve).
- After the booking, the deposit is released or held with a note.
Settings & permissions
Admins configure each amenity: capacity, max hours, lead-time, deposit, blackout dates, recurring maintenance windows.
Multi-building tips
Each building has its own amenity list.
Notifications
Confirmation, reminder 24h before, and post-event deposit status.
Reports & exports
Utilization by amenity and time of day; revenue from deposits forfeited.
Troubleshooting
- Double booking. The system prevents overlap; if it happened, an admin manually overrode — see audit history.
FAQ
Can the board reserve for events? Yes — board role can book in blackout windows.
Glossary
- Blackout — a window when no bookings are allowed.
Related articles
- Service requests — How residents file requests and how staff resolve them.
- Directory — Residents, units, owners, tenants, vehicles, pets, emergency contacts.
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