Billing

Subscription, doors under management, invoices.

admin· Updated 2026-05-09Open in app

Overview

Per-door subscription. Invoices are issued monthly or annually; door counts are reconciled automatically as units are added or removed.

Who uses this

Administrators and finance contacts.

Open the feature

Administration → Billing.

Step-by-step

  1. Open Plan to see your tier and per-door rate.
  2. Open Invoices to download PDFs.
  3. Update payment method under Payment methods.
  4. Add finance contacts to receive invoice emails.

Settings & permissions

Admin only.

Multi-building tips

Invoices can be split per property if your accounting requires it.

Notifications

Renewal, failed payment, and door-count change notifications.

Reports & exports

Invoice history and consumption per building.

Troubleshooting

  • Door count looks wrong. Reconcile from Properties → Units.

FAQ

Are taxes included? No — taxes are billed in addition.

Glossary

  • Door — one residential unit.

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